From time to time I am asked if someone can leave a review for me.
I most certainly appreciate the gesture, and leaving reviews on Google helps me gain exposure to people seeking acupuncture. But as an AHPRA registered professional, there are certain guidelines that must be abided by.
To this end, I have written this short guide to about how to leave a review for an acupuncturist in Australia.
What is not permitted in a Chinese medicine and acupuncture review
An acupuncturist is not permitted to utilise testimonials in any advertising. This does not prevent
The area of most concern is that reviews may not describe any clinical aspects. The following flowchart helps to define what this means:
Put simply, a review must not discuss:
- why you received treatment
- what treatment you received
- what the outcome of treatment was
This also makes sense from a confidentiality perspective, as your health is your concern alone.
It is of note however that this also includes discussion of skills or experience of a practitioner. This means that one cannot say something like:
the best / worst practitioner I have ever seen
The reasoning for this is so as not to mislead others who are researching healthcare solutions. The outcomes that you may experience may not match their individual circumstances.
So what does this leave to review?
If you choose to leave a review, then it is your experience at the
This may include statements such as:
I found Dantian Health clinic to be a relaxing environment for treatments
Jason was a considerate practitioner who took the time to explore my health history, leaving me felt heard in my health concerns
You may also wish to leave a review that describes a not so positive experience, and you are certainly welcome to do so if you feel that you need to.
At the end of the day…
Whether or not you feel inclined to leave a review does not matter.
What matter most is that you have felt heard and supported in your health journey.
If you have achieved your health goals and reclaimed your vitality then all the better.